robert.Coutts
May 26, 2026
"Packaging was just okay"
I ordered some jars from jarstore.com, and they did show up in one piece, so I was happy about that part.
The packaging just felt a little too light for glass items. There was some padding in the box, but a few of the jars were still shifting around, and I was surprised nothing broke.
Overall, it was not a bad experience, but I do think they could pack fragile items more carefully. I would probably order again, but I hope they improve the packaging a bit.
norahynes8297
April 29, 2026
"Jars were fine, but the shipping felt pricey"
The jars themselves were totally fine and arrived in good shape, so I don’t really have any complaints about the actual product. It’s just that the shipping cost felt a bit high to me, especially compared to what I was ordering. I get that shipping isn’t always cheap and it depends on weight, packaging, distance, and all of that, but it still made the overall total feel like more than I expected. I might order again because the jars worked for what I needed, but I’d be more likely to do it if the shipping rates were a little better
FLECKENSTEIN
April 24, 2026
"I was looking for a few different..."
I was looking for a few different jar sizes and Jar Store had a lot more to choose from than I expected. They had small jars, bigger ones, different lid options, and everything was easy to look through.
I really liked not having to bounce around between a bunch of different sites to compare options. I found what I needed quickly, and the selection was solid. I’d definitely use them again.
"Decent help, just a little slow"
Not gonna lie, my experience with Jar Store was average. I had a question about my shipment and reached out to customer service, and while they did get back to me, it took a couple of days longer than I was hoping.
Once they replied, the answer was actually helpful, so I can’t really complain too much. I just wish the response time had been quicker. Overall, it wasn’t bad, but it wasn’t amazing either
MichaelHuffman
April 22, 2026
"I ordered because the item clearly showed..."
I ordered because the item clearly showed as in stock, but then I got an email later saying it actually wasn’t available. When I reached out to support, it kind of felt like they were blaming me for not somehow knowing that, which was frustrating. Overall, just a disappointing experience.
RebeccaCumberbatch_19
April 09, 2026
"I mean, I ended up having..."
I mean, I ended up having to return two jars because I ordered the wrong size, and the whole thing was straightforward. The return instructions were easy to understand, and when I emailed them, they got back to me quickly.
The refund showed up on my card a few days after they received the package. No back-and-forth, no surprise fees, and no hassle. it was a simple process and I’d order from them again
ErnieBenoit_76
March 28, 2026
"Heads up: surprisingly good prices for the quality"
Just a quick heads up for anyone shopping around for jars: I ordered a bunch from Jar Store after comparing prices with a few other sites, and they were cheaper than most of what I found. Shipping wasn’t outrageous either, which can really make or break the total cost.
The jars showed up packed really well, and nothing was cracked or broken, which I was definitely worried about. For what I paid, I feel like it was a solid deal, so if you’re looking for jars and don’t want to overpay, they’re worth checking out.
"Works fine, but not as smooth as other sites"
I was able to find what I needed, so no major complaints there. The site just felt a little clunky compared to other online shops I’ve used. Pages loaded okay, but filtering through the jars took more effort than I expected. Checkout was straightforward though. Overall, it does the job, but it could definitely be a bit easier and cleaner to use.
charles1997
March 10, 2026
"My order showed up quickly..."
My order showed up quickly, which was nice, but a few of the jars were cracked when I opened the box. I sent them some photos and, to their credit, they did send replacements without much trouble. So that part was good. Still, cleaning up the mess and then waiting all over again was frustrating. Overall it wasn’t a terrible experience, but I’m not totally sure I’d call it great unless they improve the packaging
archiepleiman2582
March 07, 2026
"Got just what I ordered"
Everything showed up right, well, exactly as I ordered it. No issues at all, thanks!
MartinPorter_98
March 06, 2026
"Shipping got here sooner than I figured"
I ordered a few jars from jarstore.com and they showed up way quicker than I was expecting. From the updates and how smoothly it all went, it kind of felt like they were really on top of getting the order out. I had assumed it would take a few extra days, but everything arrived fast, packed well, and in good shape. No delivery issues at all, which was a nice surprise
joyce_Draper03
February 20, 2026
"Nice jars, just got unlucky with one lid"
The jars themselves feel really solid and the glass seems good quality. I think I just caught a bad batch or had bad timing because one of the lids felt a little loose compared to the others. Not a huge deal, but worth mentioning
"Really smooth order updates"
I ordered and they actually kept me in the loop the whole time, the shipping info came through quickly, I didn’t have to chase anyone or wonder what was going on, and it was just a simple, easy experience from start to finish.
lori_Toll82
January 15, 2026
"The bulk order showed up late, which..."
The bulk order showed up late, which was frustrating. I get that delays happen, but it kind of felt like someone dropped the ball on this one. Not the best experience